Call Accounting Solutions from Matsch Systems

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New Order Setup
Orders in Process
Cellular Account Management
Management Information
Cellular Rebilling Process
Customer Service

No Capital Expenditure
No Long Term Commitment
We Invest in your Program

Proven Track Record
Application Service Provider

Order Origination Overview

NET-CRS CELLULAR REBILLING MANAGEMENT

What will NET-CRS Cellular Rebilling Management do for my institution?

Order Setup: New customers enter the system through new order processing which can be either on-line by students or via the web by the institution's Cellular Administrator and their staff, providing your institution the ability to allow students to subscribe whenever and however they are most comfortable.

Orders in Process: The new order processing flow incorporates a streamlined structure for processing requests for new service whether the request is in person with the Cellular Administrator or from an Internet order. Once an order is received and verified it can be automatically forwarded to the Sprint/Nextel Representative ordering the requisite products and services; NET-CRS supports scheduling of delivery and training, and tracking of new orders through completion; providing your institution a streamlined and well managed flow of new accounts through the new order process.

Cellular Account Management: Upon completion of a new order the account is setup and tracked as either a master account or sub-account of an existing master account; the master account / sub-account relationship of NET-CRS enables your institution to offer pooling and rebilling down to the department, cost center, or family group level.

Management Information: A suite of application software is available for providing business management information, providing your institution's access to information it needs for managing its cellular rebilling business.

Cellular Rebilling Process: Via a monthly processing of the Sprint/Nextel data files, NET-CRS analyzes your institution's cellular bill and automatically creates rebilling statements for email distribution or printing for your customers; providing simplified, timely billing and analysis of your institution's monthly Sprint/Nextel billing and rebilling.

Customer Service: Logs and tracks customer service events such as tracking an account's billing adjustment history or equipment repair history with information on any associated loaner equipment; providing your institution a streamlined and structured environment for servicing its rebilling customer accounts.

Why go with NET-CRS instead of developing in-house or getting an on-site solution?

No Capital Expenditure at Startup: No special hardware or application software is required since NET-CRS is an Application Service Provider (ASP) solution. The data and software are hosted over the web enabling any standard browser to be used. As a NET-CRS user you only pay for the service after it has been provided, enabling you to start being profitable sooner and with less risk.

No Long Term Commitment Required: The standard NET-CRS Service Agreement is proposed on a month-to-month commitment; enabling user institutions to continually evaluate the service performance and value, providing renegotiating opportunities as you grow or your needs change.

We Invest in Your Rebilling Program: We participate in your discount programs by lowering our fee commensurate with the program. Because our fees are all based on the actual billing amount; the more you discount the less we bill, if you offer a free month to your students, we offer you a free month of billing for that account, providing you one less thing to worry about in developing an aggressive marketing plan.

Why use Matsch Systems?

Proven Track Record: Matsch Systems is a 28 year old systems company with a track record of over 20 years exclusively dedicated to high-end telemanagement applications; providing telemanagement solutions to colleges and universities, State and local governments, Fortune 500 companies, utilities, hospitals, and financial institutions. Our college and university reference list includes institutions ranging in size from small private colleges to some of the largest of state universities; providing you the comfort of working with a company that has served other universities like yours for over 20 years.

Application Service Provider (ASP): Over the past six years Matsch has re-engineered its business model from a turnkey system provider exclusively dedicated to large telecommunications sites to an Application Service Provider (ASP) for small to large sites. ASP helps our clients by lowering their expenses while getting the same or better service. ASP is perfect for NET-CRS Cellular Rebilling Management because it provides robust cellular rebilling within a budgeted cost, without capital expenditures.

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