As organizational cellular usage continues to grow it is becoming increasingly apparent that a better way to manage these services is needed. More and more money is being spent, new plans and equipment are being introduced, and worst of all, there are legitimate reasons for each subscriber in a large organization to select their own carriers, plans, equipment, and services. How is it possible to manage cellular services in such a dynamic, multi-carrier environment?

Now Matsch Systems offers a suite of Cellular Management SaaS (Software as a Service) applications to enable any organization to select a cellular management solution that fits its needs.

• CMS - Cellular Management Service
  • A simple to use and cost effective way to optimize carrier plans and redistribute cellular charges within your organization, audit carriers, and analyze trends.

• CMS⁺ - Cellular Management Plus Service
  • Still simple and cost effective, but much more comprehensive, adding the ability to offer more flexible options for re-pricing and distributing charges, plus Cellular Administrator controlled, automatic report distribution and secure subscriber access to billing data.

• CRS - Cellular Rebilling Service
  
  • Much more comprehensive and flexible re-pricing, plus fully enabled management of detailed inventory of plans, devices, accessories, and add-on services. CRS adds the ability to track detailed usage and audit carrier billings using its internally managed database.

• MobilNow - Cellular Call Record Collection
  • A transparent, carrier agnostic smart-phone applet that generates real-time Cellular Call Record (CCR) data, including optional GPS data, for applications such as sales force management and client billing where timely access to more complete data is important.

• Hosted Subscriber Web Site for Adding New Subscriptions
• Import Processing of Carrier Billing Detail from All of Your Cellular Carriers
• Carrier Agnostic, Single Web Site for Access to Multi-Carrier Cellular Billing Detail
• Optional Rebilling, Purchase Optimal Carrier Plans and Redistribute Charges Equitably
  • Plan for Plan
  • Company Defined Rebilling Plan
• Carrier Audit Reporting of Month-to-Month Changes in Service and Charges
• Graphical and Textual Trend Reporting
  • Subscriber
  • Division/Department
  • Carrier
  • Item Charges
• Cellular Device Tracking
• Automatic Creation of a General Ledger Import File in a Format You Define

CMS⁺ - Cellular Management Plus Service

Everything Cellular Management Service Provides With the Following Enhancements:

• Enabling More Equitable Rebilling By Allowing Multiple Rebilling Options for Subscribers
• Cellular Administrator Managed Subscriber Access to Rebilling Data
• Subscriber Managed Rebilled Call Typing (Business, Personal, Client Code, Grant, Etc.)
• Automatic Distribution of Reports

CRS - Cellular Rebilling Service

Everything Cellular Management Plus Service Provides with the Following Enhancements:

• Comprehensive Subscription Activation Tracking
  • Activation - In-process management from initial service request through implementation
  • Continuous display of the current pooled minute status (purchased versus allocated) within Activation Process
  • Logic relationship between Plans - Devices - Add-on Services - Accessories
• Proration of Charges for New or Terminated Services
• Supports Packaged Service Plan Assignment for Detailed Rebilling
• Detailed Tracking of Every Carrier Plan, Device, Add-on Services, and Accessories
• Full Monthly Audit of Carrier Billing Detail Against CRS Database

MobilNow - Cellular Call Record Collection

• Carrier Agnostic, Smart-Phone Application for Generating Real-Time Cellular Call Records for Voice Calls and Text Messages
• Immediate Web-based Query and Reporting Access to Cellular Call Record History
• Optional GPS Data Inclusion in Call Records if Device is so Equipped

Recap of Benefits

• Savings by Virtually Eliminating Overage Minutes With Pooling
• Lower Per Subscription Cost by Maximizing High Minute Plans with Add-a-Phones
• Labor Savings Associated with the Monthly Managing of Carrier Data
• Improved Management
  • Subscription Approval Process Via the Web
  • User Managed Call Type Assignment i.e. Business, Personal, Client, Etc.
  • Monthly Audit Analysis of Changes in Billing Detail
  • Graphical and Textual Presentation of Cellular Trends Within Your Organization
  • Tracking of Devices and Accessories
• Simplified Access to Bill and Rebilling Detail with Single Web Site Access to Data
• Comfort in Knowing That What You are Being Billed is Consistent with What You Expect
• Minimizes the Startup and Staffing Cost! Being SaaS Enabled, It Requires: No Additional Hardware or Software, No Daily Backups, No End-of-Period Processes or System Upgrades

CM SaaS Pricing

• CM SaaS is priced as a web hosted service with a nominal setup fee and prepaid monthly service fee. Because CM SaaS fees tend to be so low, customers frequently prefer to prepay a year, which is easily arranged. A CM SaaS Service Contract with the payment for the setup fee and first month's service is required to get started. The CM SaaS Service Contract continues until terminated by either party.
• With the Service Contract we will need a "Letter of Agency" for each carrier authorizing Matsch to have access to your carrier billing detail.
• Once these items are in hand, we will be contacting your Cellular Administrator to define the rebilling methodology and potential for importing previous carrier billing detail for building historical data.

 

"Matsch has an exemplary record of providing telemanagement systems and services to Fortune 500 Companies, State and Local Governments, Utilities, Banks, Hospitals, Small Business, and Universities for over 20 years. We welcome the opportunity to serve you."