Telephone
usage represents seventy percent of an organization's telecommunication
budget, and these expenses represent the second or third largest
monthly expense in an organization. The MOST-Phacs Call Accounting
system provides information to help control and manage these telephone
costs, as well as their associated personnel costs. The MOST-Phacs Call Accounting
system features real-time costing; it costs and displays call
detail records as they are received from virtually any PBX or
Centrex system.
On-line inquiry provides
for up-to-the-minute as well as unlimited historical lookup of
call detail information for display or print. This feature can
be used to determine if a number was called today, how often a
number was called, how long the calls were for, and who made the
calls. Detail and summary reports can be generated by company,
tenant, division, department, account code and extension. Reports
can show budgeted versus actual costs to provide financial guidelines
for better control. Other reports show cost analysis by route
and area code, actual trunk utilization, and watchdog reports
that pinpoint misuse or abuse.
