Robert Lloyd, President of Development and Sales at Cisco provided a keynote this morning which promoted the thought that by 2020 we will have 50 Billion connected devices. The demo that followed, and that filled the majority of the presentation, recovered nicely from a hiccup at the beginning, and showed how connecting devices, people, and software can culminate in better customer experience in retail. The example scenario centered around the purchase of a refrigerator from a “Big Box” home improvement store. From reserving a parking spot prior to arrival, to connecting with a kitchen designer when he realized that the fridge was too big for his kitchen, the demo attempted to sell the idea that the “internet of everything” is inevitable. I’m sure that sounds great to Cisco – just not sure we all need to be THAT connected!